A family concierge · Giggifying Human Kindness
From a trusted companion for aging parents to a family reunion, a grandparent at your kid's game, errands, tech help and appointments — background-checked, LiveScanned helpers for whatever your family needs. Less "hired help," more a trusted extension of your own.
How it works
Share your parent’s routine, personality and the support that would help most.
We introduce a short list of vetted companions nearby who fit the profile.
Book visits on your schedule and adjust anytime as things change.
Why families choose Helping Hand
Background checks, LiveScan fingerprinting, reference calls and an in-person interview — before anyone ever meets your family.
A real coordinator pairs you with someone based on personality and needs — not a search filter.
Insured placements and a dedicated support team who check in — so you’re never troubleshooting alone.
Support offered
Helpers surround your parents with everything a busy family needs — a ring of support around the people you love.
Giggifying human kindness
A valuable gig economy for human kindness
We pay our helpers fairly — because someone compensated for their time shows up, stays and keeps caring long after the first visit.
“It’s not a job if you genuinely enjoy what you do.”
A Helping Hand family
Caring for the people you love shouldn’t mean running yourself ragged. Let us carry the logistics, so you can simply be together.
Trade the endless to-do list for real presence. Show up as a son or daughter again — not the scheduler, the driver, the cook.
Hand off the errands, rides and pickups to a trusted helper, so the time you spend with loved ones is about connection instead of chores.
One shared Family Support Circle keeps everyone in the loop and on the same page, so no single person carries it all alone.
What families say
“They don't just look after Mom — they keep our whole week from falling apart. It feels like family, not a service.”
“My sister and I both have access now, so we're finally on the same page about Dad's care. One helper, our whole family in the loop.”
“A real person matched my father with a helper who shares his love of chess. It wasn't a search filter — it was thoughtful and it shows.”
Service areas
Local companions who know the neighborhoods, markets and parks your parents love — serving families throughout San Mateo County.
Common questions
We serve families across the San Francisco Peninsula in San Mateo County, California — including Burlingame, Millbrae, San Mateo, Hillsborough, Menlo Park, Atherton and San Carlos.
No. Helping Hand is a non-medical companion care and family concierge service. We complement — and never replace — medical care, home health or a senior community. Our companions help with companionship, errands, appointments, outings and everyday support.
Yes. Every helper completes a background check, LiveScan fingerprinting, reference calls and an in-person interview before they ever meet your family. Placements are insured and backed by a dedicated support team.
Friendly companionship and conversation, errands and grocery runs, rides to medical and dental appointments, light housekeeping and meal prep, help with technology, medication and mobility reminders, coordinating doctors and schedules, local outings, and respite for family caregivers.
A real coordinator learns your parent’s routine, personality and interests, then matches them with a vetted local companion who fits — matched by a human, not a search filter. Every match is bespoke to the individual.
Absolutely. We work alongside senior communities as the enrichment layer on top of the care they provide — taking your parent on one-to-one outings to farmers markets, parks, favorite restaurants, appointments and family events.
Start with a free matching call — share a few details and a coordinator reaches out, usually matching a helper within a week. Call 650.719.3705 or request a call on our site.
Ready when you are
One trusted helper, matched to your whole family — within a week. Share a few details and a real coordinator will reach out to get started.