A family concierge for aging parents

Trusted help at home, bespoke to each parent.

Background-checked companions for companionship, errands, appointment rides and everyday help — matched by a real coordinator, not a name off a list.

Set up a free matching call → Browse helpers
Background-checked & LiveScanned Matched by a human Accountable, always

How it works

Three steps to your family’s helping hand

01

Tell us what’s needed

Share your parent’s routine, personality and the support that would help most.

02

Meet your matches

We introduce a short list of vetted companions nearby who fit the profile.

03

Start with confidence

Book visits on your schedule and adjust anytime as things change.

Why families choose Helping Hand

Because trust isn’t optional when it’s your parent

Verified, not just listed

Background checks, LiveScan fingerprinting, reference calls and an in-person interview — before anyone ever meets your family.

Matched by a human

A real coordinator pairs you with someone based on personality and needs — not a search filter.

Accountable, always

Insured placements and a dedicated support team who check in — so you’re never troubleshooting alone.

Support offered

More than care — a concierge for family life

Helpers surround your parents with everything a busy family needs — a ring of support around the people you love.

👵 Your family 🤝 🏡 🚗 💊 📋 📞
  • Friendly companionship & conversation — even recording family stories
  • Light housekeeping & meal preparation
  • Errands & grocery runs — including putting everything away at home
  • Medical & dental appointments — scheduling, rides and relaying information both ways
  • Tech help at home — new devices, email cleanup, Wi-Fi troubleshooting
  • Scam & fraud protection for vulnerable loved ones
  • Fall-proofing & decluttering to make the home safer
  • Medication auditing, ordering & mobility reminders
  • Event planning & get-togethers — food pickup, décor and setup
  • Airport drop-offs, check-in & travel assistance
  • Respite time for family caregivers

Giggifying human kindness

A valuable gig economy for human kindness

We pay our helpers fairly — because someone compensated for their time shows up, stays and keeps caring long after the first visit.

“It’s not a job if you genuinely enjoy what you do.”

A Helping Hand family

Let families be families

Caring for the people you love shouldn’t mean running yourself ragged. Let us carry the logistics, so you can simply be together.

Be the child, not the caregiver

Trade the endless to-do list for real presence. Show up as a son or daughter again — not the scheduler, the driver, the cook.

Reclaim your time together

Hand off the errands, rides and pickups to a trusted helper, so the time you spend with loved ones is about connection instead of chores.

Bring the whole family in

One shared Family Support Circle keeps everyone in the loop and on the same page, so no single person carries it all alone.

Open help requests near you

Real visits, fair pay

Families post the help they need; background-checked helpers apply. Here’s a sample of what’s open on the Peninsula.

Join as a helper
Culture

Hiller Aviation Museum Visit

San Carlos · 3h

$105 helper earnings

Community

Farmers Market Morning Companion

Millbrae · 2h

$70 helper earnings

Outdoors

Afternoon Walk at Coyote Point

San Mateo · 1.5h

$55 helper earnings

What families say

Trusted like family, not a service

★★★★★
“They don’t just look after Mom — they keep our whole week from falling apart. It feels like family, not a service.”
Sarah M. · Burlingame
★★★★★
“My sister and I both have access now, so we’re finally on the same page about Dad’s care. One helper, our whole family in the loop.”
Michael R. · San Mateo
★★★★★
“A real person matched my father with a helper who shares his love of chess. It wasn’t a search filter — it was thoughtful and it shows.”
Jennifer K. · Menlo Park

Serving the Peninsula

Peninsula neighborhoods we serve

Common questions

Frequently asked questions

What areas does Helping Hand serve? +

We serve families across the San Francisco Peninsula in San Mateo County, California — including Burlingame, Millbrae, San Mateo, Hillsborough, Menlo Park, Atherton and San Carlos.

Is Helping Hand medical or home health care? +

No. Helping Hand is a non-medical companion care and family concierge service. We complement — and never replace — medical care, home health or a senior community. Our companions help with companionship, errands, appointments, outings and everyday support.

Are your caregivers background checked? +

Yes. Every helper completes a background check, LiveScan fingerprinting, reference calls and an in-person interview before they ever meet your family. Placements are insured and backed by a dedicated support team.

What can a companion help with? +

Friendly companionship and conversation, errands and grocery runs, rides to medical and dental appointments, light housekeeping and meal prep, help with technology, medication and mobility reminders, coordinating doctors and schedules, local outings, and respite for family caregivers.

How does matching work? +

A real coordinator learns your parent’s routine, personality and interests, then matches them with a vetted local companion who fits — matched by a human, not a search filter. Every match is bespoke to the individual.

Can you help a parent who lives in assisted living or a senior community? +

Absolutely. We work alongside senior communities as the enrichment layer on top of the care they provide — taking your parent on one-to-one outings to farmers markets, parks, favorite restaurants, appointments and family events.

How do I get started and what does it cost? +

Start with a free matching call — share a few details and a coordinator reaches out, usually matching a helper within a week. Call 650.719.3705 or request a call on our site.

Set up a free matching call

Tell us about your parent and we’ll match a companion who fits.